Refund Policy

Effective Date: August, 1 2025

 

At Let Loose Printing, we take pride in crafting custom products made just for you. Because each item is personalized and made to order, we operate under a no refund or return policy with limited exceptions, as outlined below.

 

 

All Sales Are Final

​

Due to the custom nature of our products (including screen printing, DTF, embroidery, and laser engraving) all sales are considered final once production begins. We do not accept returns, exchanges, or cancellations after this point.

 

Exceptions – Incorrect or Damaged Items

​

We will issue a replacement or partial refund only in the following cases:

 

• The product you received is significantly different from your approved design proof

• The item arrived damaged due to a manufacturing error

• You received the wrong item

​

To qualify for a replacement or refund:

 

• Contact us within 5 days of delivery

• Provide a clear description and photo(s) of the issue

• Items must be unused and in original condition

• While we’re happy to replace the item, shipping costs for the replacement will need to be covered by you

 

If the issue is confirmed, we will offer a replacement, refund, or credit depending on the situation.

​

Non-Refundable Situations

​

Refunds will not be issued for:

 

• Buyer’s remorse or change of mind

• Minor variations in color, placement, or size (as expected with handmade/custom work)

• Delays caused by shipping carriers once the item has left our workspace

​

Refund Process

​

If your return or refund is approved, it will be processed within 5–7 business days back to your original method of payment. You will receive a confirmation once the refund has been initiated.

 

Please note that your original payment provider may have their own processing times, which are beyond our control.

 

Contact

​

If you believe there’s an issue with your order or have questions about this policy, please contact us:

 

Let Loose Printing

Email: info@letlooseprinting.com